FAQ

Shipping

How long does delivery take?
Orders ship to US addresses and take about 8 days on average.

How do I track my order?
Tracking details are emailed to you once your order ships.

Products

How do I use the LED Therapy Face Mask?
Use it as part of your evening skincare routine — it has multiple light modes you can cycle through.

Orders & contact

How do I change or cancel my order?
Contact us as soon as possible — if it has not shipped yet, we can help.

How do I contact you?
Email LuxeGlow410@gmail.com or use our Contact page.

Returns

If your order arrives damaged or you received the wrong item, contact us at LuxeGlow410@gmail.com as soon as possible after delivery and we will make it right with a refund or replacement.